At The Southern Ave Group, our diverse staff proudly reflects the vibrant communities we serve. We believe that representation matters. Our client service department is led by experienced professionals who bring extensive market knowledge and a genuine commitment to your satisfaction. We prioritize clear communication and personalized service. Our team members are ready to assist with your inquiries.
Your Housing Satisfaction is Our Mission
At our core, we believe corporate housing placement is about relationships—not just acquisition. Our collaborative team approach ensures you receive attention from specialists in every aspect of temporary housing search.
Our commitment to personal service isn't just talk. We assign dedicated managers to each client, ensuring you always know exactly who to call. This personalized approach has resulted in client satisfaction rates that speak volumes.
72% of our clients report feeling significantly more connected to our company after seeing the real faces behind our services.
Faces Behind the Phones:
When you call us, you'll never reach an automated system. Instead, you'll speak directly with one of our knowledgeable team members who understand your property needs and special requests.
24/7 Support
Our team rotates emergency coverage to ensure your concerns are addressed any time, day or night.
Quick Response Time
We maintain an average response time of under 2 hours for all client inquiries during business hours.
Personalized Service
Each client is assigned a dedicated team member who becomes intimately familiar with your needs.
Strategy and Vision
Strategic Leadership in Action
Our leadership team brings together decades of management experience with fresh innovative approaches to corporate hosing. Regular strategy sessions ensure we're always at the forefront of market trends and opportunities.
Each member of our executive team maintains an active role in client relations, ensuring our company's vision remains focused on delivering exceptional value to property owners.
1
Dhalsiem Karim
Chief Executive Officer
22+ years in commercial property management with expertise in portfolio optimization and market analysis.
2
Qasim Jerome
Director of Acquisitions
Former real estate investment banker with a track record of identifying high-performing property opportunities.
3
Caprice Clark
Operations Manager
Certified Property Manager with specialized knowledge in residential and mixed-use property efficiency.
Innovation in Action
"We turn market opportunities into tangible value for our clients through strategic planning and forward-thinking approaches."
- Qasim Jerome, Director of Acquisitions
Our acquisition strategy sessions bring together market analysis, financial modeling, and property management expertise to identify opportunities that align perfectly with our clients' housing goals.
Using a combination of proprietary analysis tools and decades of market experience, we evaluate potential acquisitions through multiple lenses: immediate return potential, long-term appreciation, management efficiency, and risk mitigation.
1
Market Analysis
Deep research into emerging neighborhoods and property trends to identify high-potential opportunities.
2
Opportunity Evaluation
Rigorous financial modeling and property assessment to determine investment viability.
3
Acquisition Strategy
Development of tailored purchase approaches to secure properties at optimal terms.
4
Value Optimization
Implementation of improvement and management strategies to maximize returns.
Organizational Clarity
Our transparent organizational structure ensures you always know exactly who to contact for any need.
Property Management
Day-to-day oversight of your property's operations, maintenance coordination, and tenant relations.
Maintenance Team
Skilled technicians handling preventative maintenance and emergency repairs to protect your investment.
Financial Services
Rent collection, expense management, financial reporting, and tax preparation assistance.
Acquisitions
Market analysis, property scouting, and purchase negotiation to expand your portfolio.
Tenant Relations
Tenant screening, lease management, and ongoing communication to ensure property satisfaction.
Each team member's complete bio, including background, specialties, and contact information, is available through our secure client portal. We encourage you to familiarize yourself with the individuals managing your investment.